Bapchild Cricket Club


Online Safety and Social Media Policy

This policy provides guidance on how our club uses the internet and social media, and the procedures for doing so.  It also outlines how we expect our members, including children and young people, as well as volunteers and supporters to behave online.


The aims of our online safety policy are:

  • to protect all children and young people involved with our club and who make use of technology (such as mobile phones, games consoles and the internet) while in our care.
  • To provide members and volunteers with policy and procedure information regarding online safety and inform them how to respond to incidents.
  • To ensure our club is operating in line with our values and within the law regarding how we behave online.

Understanding the online world

As part of using the internet and social media, our Club will:

  • Understand the safety aspects – including what is acceptable and unacceptable behaviour for Members and children – when using websites, social media, apps and other forms of digital communication
  • Be aware that it doesn’t matter what device is being used for digital interaction but that the same safety aspects apply whether it is a computer, mobile phone or game console
  • When using social media platforms (including but not limited to Facebook, Twitter, Tik Tok, Snapchat, and Instagram) ensure that we adhere to relevant legislations and good practice guidelines.
  • Regularly review existing safeguarding policies and procedures to ensure that online safeguarding issues are fully integrated and appropriate, including:
  • Provide training for the person responsible for managing our club’s online presence

Managing our online presence

Our online presence through our website or social media platforms (Facebook, Twitter) will adhere to the following guidelines:

  • Administration of all social media accounts will be password-protected and be restricted to a maximum of three members of the Club and each administrator will have access via their own individual account and password.
  • The accounts will be monitored by a designated person, who will have been appointed by The Committee.
  • The designated person managing our online presence will seek advice from our Club safeguarding Officers to advise on safeguarding requirements.
  • The designated person managing our on-line presence will remove inappropriate posts by children or Members, explaining why, and informing anyone who may be affected (as well as parents of any children involved).
  • Identifying details such as a child’s home address, school name or telephone number should not be posted on social media platforms.
  • Any posts or correspondence will be consistent with our aims.
  • The Club communicating directly with children through social media, or by any other means of communication, should be kept to a minimum and then only where appropriate. Parents will be asked to give their approval for us to communicate with their children and no communication should not happen if approval has not been received.
  • Parents will need to give permission for photographs or videos of their child to be posted on social media.
  • All of our accounts and email addresses will be appropriate and fit for purpose.

What we expect of members and volunteers

  • Members & volunteers should be aware of this policy and behave in accordance with it.
  • Members & volunteers should be seek the advice of the Club’s Safeguarding Officers if they have any concerns about the use of the internet or social media.
  • Members & volunteers should communicate any messages they wish to send out to children and young people to the designated person responsible for the club’s online presence.
  • Members & volunteers should not ‘friend’ or ‘follow’ children or young people from personal accounts on social media.
  • Members & volunteers should make sure any content posted is accurate and appropriate, as young people may ‘follow’ them on social media
  • Members & volunteers should not communicate with young people via personal accounts or private messages.
  • Members & volunteers should preferably not communicated with parents thought personal social media accounts but choose a more formal means of communication, such as face-to-face, in an email or in writing, or use an organisational account such as Teamer wherever possible.
  • At least one other member of the club should be copied in to any emails sent to children or young people
  • Members should avoid communicating with children or young people via email outside of normal office hours
  • Emails should be signed off in a professional manner, avoiding the use of emojis or symbols such as kisses (‘X’s)
  • Any disclosures of abuse reported through social media should be dealt with in the same way as a face-to-face disclosure, according to our reporting procedures.
  • Smartphones users should respect the private lives of others and not take or distribute pictures of other people if it could invade their privacy.
  • Members and young people must not engage in ‘sexting’ or send  pictures to anyone that are obscene, indecent or menacing.

What we expect of children and young people

  • Children should be aware of this online safety policy and agree to its terms.
  • Children and young people should follow the guidelines set out in our acceptable use statement on all digital devices, including smart phones, tablets and consoles.

Using mobile phones or other digital technology to communicate

When using mobile phones (or other devices) to communicate by voice, video or text (including texting, email and instant messaging), we will take the following precautions to ensure young people’s safety:

  • Members & volunteers will avoid having children’s or young people’s personal mobile numbers and will instead seek contact through a parent or guardian.
  • The Club will seek parental permission should we need to contact children or young people directly; the purpose for each contact will be clearly identified and agreed upon.
    • A method of accountability will be arranged if requested (by either party), such as copies of texts/messages also being sent to the Club’s Safeguarding Officer and/or to the parents.
  • Texts/messages will be used for communicating information – such as reminding children or young people about upcoming events, which kit to bring or practice timings – and not to engage in conversation
  • If a young person misinterprets such communication and tries to engage a member in conversation, the member will take the following steps:
  • End the conversation or stop replying.
  • Suggest discussing the subject further at the next practice or event.
  • If concerned about the child or young person, provide contact details to the Club’s Safeguarding Officer.

Using mobile phones during sports activities

So that all children can enjoy and actively take part in sports activities, we discourage the use of mobile phones during such activities.  As part of this policy we will:

  • Make children aware of how and who to contact if there is an emergency.
  • Advise parents that it may not be possible to contact children during activities and provide a contact within the club who will be reachable should there be an emergency.
  • Explain to young people how using mobile phones during activities has an impact on their safe awareness of their environment, and their level of participation and achievement.

Use of other digital devices and programmes

The principles in this policy apply no matter which current or future technology is used – including computers, laptops, tablets, web-enabled games consoles and smart TVs – and whether an app, programme or website is used.

If any digital devices are used as part of activities with the club:

  • We expect children and young people to adhere to the guidelines surrounding online use and behaviour set out in our acceptable use policy.
  • We expect appropriate restrictions, more commonly known as ‘parental controls’, to be established on any device provided to prevent the misuse or harm.

As a Club, we commit to implementing this policy and addressing any concerns quickly and within these guidelines.

Date Updated – 1st April 2021

Completed by – Mel Hawkes

                                  Club Safeguarding Officer